We prioritize service quality and strive to ensure full customer satisfaction. We strongly encourage utilizing active test options before committing to full-length plan packages.
Full refunds are issued within 48 hours of purchase if our support team fails to deliver active line credentials or resolve severe core server outage issues on your account.
Refund requests will not be processed for temporary internet service provider blocks, user bandwidth speed drops, or incorrect setup configurations on client-side devices.
To request assistance or initiate a refund ticket, please submit your transaction ID along with specific details of the technical error directly through our official Contact page.